Shipping and Delivery: Orders are shipped via USPS, unless otherwise requested. Please confirm your shipping address prior to placing your order, we cannot change the shipping address once the order has been confirmed. Processing Time: Orders are processed within 3 business days, excluding weekends and public holidays. Once the item has been picked up by USPS, a tracking number will be sent to the customer. Cancellations: After an order is submitted, processing begins and the order cannot be cancelled. Returns: All sales are final. Delayed Orders: If you believe your item is delayed prior to receiving a tracking number, please contact us immediately. If you believe your item is delayed once a tracking number has been provided, please contact your local USPS office. Damaged Orders: Pokémon and Vinyl is not liable for lost or damaged products after the order has been placed in the hands of USPS. If your product has arrived damaged, please contact us immediately so that we may assist you in filing a claim with USPS. For any questions, please contact us! Thanks! Pokémon and Vinyl